Introducing DoorDash Tasks

(about.doordash.com)

36 points | by ChrisArchitect 3 hours ago

17 comments

  • cheesecompiler 2 hours ago

    Labour getting ever-granular in the age of micro-loans and RentAHuman.

    > "Dashers have a new way to earn on their own terms"

    The classic meaning inversion of precariousness and lack of benefits as a virtue.

    • CSMastermind 1 hour ago

      It's also unlocking economic value that was impossible to realize in the old model. If you're sitting around your house with nothing to do for an hour you can now earn money in ways you couldn't before.

    • vovavili 2 hours ago

      Neither of these two things are something that DoorDash as a company can realistically do anything about.

      • matthewdgreen 1 hour ago

        DoorDash lobbies heavily against laws that would regulate labor, or classify its workers as “employees” and thus require they be covered by the minimal protections our country offers.

        • cortesoft 1 hour ago

          The question is what happens if these sorts of micro-contract work arrangements are outlawed... is the expectation that these businesses will instead hire these people full time, thus increasing full time employment?

          Maybe, although it seems unlikely. These sorts of tasks aren't going to be worth most companies hiring someone to do it full time. Instead, the work simply won't be done and the business will just be a little less efficient and responsive.

          The other alternative is that someone would start a specialized service providing each of these types of tasks, and hire full time workers to do the work, and then contract out the services directly.

          Is that better for the workers? Maybe for some, they will have full time employment. But will they make more money? Maybe, but now there is a new company extracting profit, with overhead and all the related costs.

          Is that a better world for the average person? I don't know. I just don't think the answer is as simple as saying DoorDash obviously makes it worse.

          • nradov 28 minutes ago

            A lot of that is about medical insurance. Employers generally have to offer subsidized health plans to full-time employees. If we could break that policy linkage between employment and health plan coverage then it would reduce the importance of classifying workers as employees versus independent contractors.

            • reddozen 1 hour ago

              If the politicians are bought out by evil DoorDash's lobbying, why don't the voters just vote the politicians out? Do you have any evidence of a politician voting against their constituents' interests for personal gain?

              • brianwawok 1 hour ago

                Ignoring the easy second line, the answer to the first line is: we have two political parties in the US. What if neither are doing what the voters want?

                • CPLX 1 hour ago

                  > Do you have any evidence of a politician voting against their constituents' interests for personal gain?

                  You have to be kidding.

                  In the current US political system, the hard part would be finding examples of a politician doing anything but.

                • xienze 1 hour ago

                  To be fair, it’s not really their fault that there are people who want to treat work that normally would be considered a way to pick up a few bucks during free time as a full time career.

                  Sure, go ahead and make fast food delivery a highly regulated line of work that pays $30/hour with benefits. Just don’t be surprised when it no longer becomes economically viable for DoorDash to continue operating.

                • loa_in_ 1 hour ago

                  In a certain Euroland country an analogous delivery company just awards the driver minimum hourly payment on certain agreed before hours if they're clearly working but circumstances had them earn less. Minimum wage requirements stifle nothing.

                  • jrjeksjd8d 2 hours ago

                    If only there was some other kind of employment model where people had regular shifts and they were paid consistently and transparently. Unfortunately I also do my office work by logging into an app at 6AM every day and bidding on a white collar job for a mystery amount of time and money

                    • vovavili 2 hours ago

                      I am pretty sure that DoorDash employs quite a few of people for their tasks at hand.

                      • DonaldPShimoda 1 hour ago

                        Notably not the people who actually make the company money, though.

                • simonw 2 hours ago

                  > Tasks and the new app are currently available in select places in the U.S., excluding California, New York City, Seattle and Colorado.

                  Anyone know why that is?

                  (Claude thinks it's because those places have gig worker protection laws such that "classifying Dashers as independent contractors for non-delivery work is most legally risky")

                  • malfist 2 hours ago

                    Probably exactly that. Those places have minimum wage laws for gig workers.

                    • flufluflufluffy 2 hours ago

                      I have no idea but when reading the article my mind immediately went to businesses having dashers take photos of competing businesses as some type of weird crowdsourced corporate espionage.

                      • k33n 1 hour ago

                        Those jurisdictions stifle innovation. Thankfully, the vast majority of the US does not do that. Door Dashers in 99% of the US will now have a button to click that will put more money in their pockets. Very good!

                        • fragmede 1 hour ago

                          Pretty sure Task rabbit operates in said jurisdictions, so it's not that.

                          • CPLX 1 hour ago

                            Piecemeal labor! Shift work! SRO’s! Unlicensed taxis!

                            I can't imagine what these innovators will come up with next.

                            • EA-3167 1 hour ago

                              Innovation in what exactly?

                              • k33n 1 hour ago

                                It's right there in the article. An innovative idea in the field of distributed labor, enabled by technology is being launched in the 99% of the US that allows ideas to be tried freely. I'm happy to see it!

                          • hhh 1 hour ago

                            There was a startup that did this in the mid 2010s named Magic, but was just via SMS. I used it a few times to get random things done, and it was really useful when it was cheap, then it became mega expensive.

                          • codemog 2 hours ago

                            Meta doesn’t even need to use this, they’re just going to be constantly recording all video and audio from those rayban glasses ;)

                            Smart move, Zuck.

                            • Ekaros 1 hour ago

                              I wonder who can give tasks. And how do they combat potential abuse cases. Surely there is lot of tasks that can be exploited for more nefarious purposes. Or just simply exploiting those that would do the tasks.

                              • nmacias 1 hour ago

                                So, Quri (2009, now part of Trax), which was the startup copy of Proctor & Gamble's retail intelligence operations. But now like a sponge for any AI budgets not earmarked for hardware.

                                • PUSH_AX 1 hour ago

                                  So they’re training a model

                                  • jimiasty 2 hours ago

                                    Interesting - same concept as Amazon Mechanical Turk when you could crowdsource tasks

                                    • balkanist 1 hour ago

                                      Basically turning their delivery fleet into a crowdsourced data labeling workforce. Smart use of an existing network. The real question is whether dashers will still have jobs once the robots they're training are ready.

                                      • _doctor_love 1 hour ago

                                        I had a terrible thought while out on a hike the other day. I'm almost loath to post it on HN because I worry some idiot is going to read it and think it's a good idea. On the other hand, if I thought of it, it's just a matter of time before someone else does.

                                        Here is the idea: programmers may move to a DoorDash like model as well in the future. You may have full time employment but it will be at a much lower base salary than in the past.

                                        Instead of working on "stories" you will work "contracts."

                                        So someone wants feature X or system Y, that's a contract. You get paid on delivery.

                                        Meaning, since it will become possible to build more complete / fleshed out things with enough requirements and so forth with the use of AI, the best programmers will really be the best 'coding drone operators.' Whoever can get the most jobs done in the shortest amount of time at the highest quality for the least tokens, they'll rule the roost.

                                        Real compensation will then happen in terms of boosts to the base salary for getting contracts done, similar to how many execs are paid a low salary and then are expected to earn their keep by the bonuses and equity the earn for delivering results. (Yes, I know, delivering results, har har).

                                        • bombcar 1 hour ago

                                          Congratulations, you invented Upwork!

                                          • platelminto 1 hour ago

                                            So... contractors? I don't understand how what you're describing is any different.

                                          • johnisgood 1 hour ago

                                            Are they supposed to open the food in order to take photos of it?!

                                          • wxw 2 hours ago

                                            Neat product expansion. Isn’t this what store employees are already doing though? Maybe it’s more for building datasets.

                                          • opengrass 2 hours ago

                                            Definitely won't be abused by burglars, stalkers and spies.

                                            • paxys 1 hour ago

                                              Funny to see how creatively tech marketing teams are spinning their push for a permanent underclass in America.

                                              No employment contracts. No benefits. No protections. Unpredictable wages. But hey, it's great because in this new model people have "flexibility" and "freedom".

                                              • loa_in_ 1 hour ago

                                                It's also appears to be a hustle side job employer in PR regarding employment MO, while clearly trying to capture the market for deliveries in weekday work hours.

                                              • cdrnsf 1 hour ago

                                                Introducing DoorDash Deskilling.

                                                • AndrewKemendo 1 hour ago

                                                  If you haven’t figured it out by now the future of all work is transfer learning and encoding human action so that all possible action is mechanized and commoditized.

                                                  I’ve been obsessed with this problem for the better part of 20 years

                                                  The fact that we’re finally starting to see it realized is very exciting

                                                  • stego-tech 1 hour ago

                                                    It’d be nice if folks like yourself were equally obsessed with the systemic harms that would come about from solving or addressing this problem rather than charging full-speed ahead into the unknown at everyone else’s expense.

                                                    Problems aren’t solely technological in nature, nor are their impacts and solutions. Never forget the humans behind the models.

                                                  • yrds96 1 hour ago

                                                    You should be concerned and not excited. This future might be near than we can imagine and we're just accelerating things without thinking about the consequences.

                                                    • AndrewKemendo 20 minutes ago

                                                      What specific consequences are you anticipating?

                                                    • johnisgood 1 hour ago

                                                      Straight out of Black Mirror.